Data & Privacy

bajbaji Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data bajbaji collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last Updated: January 2025
Our Commitments

How bajbaji Protects Your Data

Six core principles that guide how bajbaji handles every piece of personal information you share with us.

SSL Encryption on All Data

Every piece of data transmitted between your device and bajbaji is protected by SSL encryption. Whether you're logging in, making a deposit, or updating your profile, your information travels securely and cannot be intercepted by third parties.

We Never Sell Your Data

bajbaji does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process payments, and improve your experience on the platform. Full stop.

Secure Data Storage

Personal data stored by bajbaji is held on secured servers with access controls, encryption at rest, and regular security audits. Only authorised bajbaji staff with a legitimate operational need can access your personal information.

You Control Your Data

bajbaji gives you meaningful control over your personal data. You can request access to what we hold, ask us to correct inaccuracies, or request deletion of your data subject to legal and regulatory requirements. Contact support to exercise any of these rights.

Minimal Data Collection

bajbaji only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We don't collect data for the sake of it. If we don't need it, we don't ask for it.

No Spam, Ever

bajbaji will only contact you about matters directly related to your account or promotions you have opted into. You can update your communication preferences at any time through your account settings or by contacting our support team.

Summary: bajbaji collects only the data needed to run your account and comply with legal requirements. We do not sell your data. We protect it with encryption and access controls. You have the right to access, correct, or delete your data at any time by contacting [email protected].

01 Who We Are

bajbaji is an online gaming platform operated at bajbaji.club, serving players primarily in Bangladesh. When this Privacy Policy refers to "bajbaji", "we", "us", or "our", it refers to the bajbaji platform and the team responsible for operating it.

bajbaji acts as the data controller for the personal information collected through the platform. This means we determine the purposes and means of processing your personal data. If you have any questions about how bajbaji handles your data, you can reach us at [email protected].

This Privacy Policy applies to all personal data collected through the bajbaji website, the bajbaji Android app, and any other bajbaji-operated service. It does not apply to third-party websites or services that may be linked from the bajbaji platform.

02 Data We Collect

bajbaji collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.

Information You Provide

Data Type Examples When Collected
Identity Data Full name, date of birth, gender Registration and verification
Contact Data Mobile number, email address Registration
Payment Data bKash/Nagad/Rocket account number Deposit and withdrawal
Verification Documents National ID, passport copy Identity verification
Support Communications Messages sent to bajbaji support When you contact support

Information Collected Automatically

When you use the bajbaji platform, certain technical data is collected automatically. This includes your IP address, device type, browser type and version, operating system, pages visited, time spent on pages, and the referring URL. This data helps bajbaji maintain platform security, detect fraud, and improve the overall user experience.

bajbaji also collects gaming activity data, including bet history, game session durations, deposit and withdrawal history, and bonus usage. This data is used to operate your account, detect unusual activity, and comply with responsible gaming obligations.

Payment Data Note: bajbaji does not store full payment account credentials on its servers. Payment transactions are processed through secure local payment gateways. bajbaji only retains the minimum payment reference data required for transaction records and dispute resolution.

03 How We Use Your Data

bajbaji uses your personal data for the following purposes:

  • Account Management: To create, maintain, and secure your bajbaji account, including processing logins and managing account settings.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Identity Verification: To verify your age and identity in compliance with our terms and applicable regulations, and to prevent underage gaming and fraud.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance when you contact the bajbaji support team.
  • Platform Security: To detect and prevent fraud, money laundering, account takeovers, and other security threats to the bajbaji platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, and to apply responsible gaming tools where appropriate.
  • Service Improvement: To analyse how players use the bajbaji platform and to improve game offerings, platform performance, and user experience.
  • Marketing Communications: To send you promotional offers and updates about bajbaji, but only if you have opted in to receive such communications. You can opt out at any time.

bajbaji will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a legitimate legal basis to do so.

04 Legal Basis for Processing

bajbaji processes your personal data on the following legal bases:

  • Contract Performance: Processing your data is necessary to fulfil the contract between you and bajbaji — specifically, to operate your account, process payments, and provide gaming services.
  • Legal Obligation: bajbaji is required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable legal obligations.
  • Legitimate Interests: bajbaji processes some data based on its legitimate interests, including fraud prevention, platform security, and service improvement. We ensure these interests do not override your fundamental privacy rights.
  • Consent: Where bajbaji relies on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

bajbaji does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and under appropriate data protection safeguards:

Payment Processors

bajbaji shares necessary payment data with local payment providers including bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by applicable financial regulations.

Identity Verification Services

bajbaji may use third-party identity verification services to confirm your age and identity. These services receive only the minimum data required to complete the verification process and are contractually bound to handle your data securely.

Technology and Infrastructure Providers

bajbaji works with technology partners who provide hosting, security, and platform infrastructure services. These partners act as data processors on bajbaji's behalf and are contractually required to process your data only on bajbaji's instructions and in accordance with this Privacy Policy.

Legal and Regulatory Authorities

bajbaji may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by law, or where bajbaji has a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal obligation.

No Third-Party Marketing: bajbaji will never share your personal data with third parties for their own marketing purposes. If you receive unsolicited marketing claiming to be from bajbaji, please report it to [email protected] immediately.

06 Cookies and Tracking

bajbaji uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the bajbaji website or use the app.

Types of Cookies Used

  • Essential Cookies: Required for the bajbaji platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to personalise your bajbaji experience.
  • Analytics Cookies: Help bajbaji understand how players use the platform, which pages are most visited, and where users encounter issues. This data is aggregated and anonymised.
  • Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bajbaji platform. bajbaji does not use third-party advertising cookies or tracking pixels for external ad targeting.

07 Data Retention

bajbaji retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The following general retention periods apply:

  • Account and Identity Data: Retained for the duration of your account and for a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
  • Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
  • Support Communications: Retained for 2 years from the date of the last communication, or longer if the communication relates to an ongoing dispute or legal matter.
  • Technical and Analytics Data: Typically retained for 12 months in identifiable form, after which it may be anonymised and retained for longer-term trend analysis.

When personal data is no longer required for the purposes for which it was collected and there is no legal obligation to retain it, bajbaji will securely delete or anonymise it.

08 Your Rights

As a bajbaji player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.

Right of Access

Request a copy of the personal data bajbaji holds about you. We will respond within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where there is no legal obligation for us to retain it.

Right to Restrict Processing

Ask bajbaji to limit how we use your data while a dispute or correction request is being resolved.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it elsewhere.

Right to Object

Object to bajbaji processing your data for marketing purposes or based on legitimate interests.

Response Time: bajbaji will acknowledge your data rights request within 5 business days and aim to fulfil it within 30 days. Complex requests may take longer, in which case we will notify you of the expected timeline.

09 Data Security

bajbaji takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data in transit between your device and bajbaji servers.
  • Encryption of sensitive data at rest, including identity documents and payment references.
  • Role-based access controls ensuring only authorised bajbaji staff can access personal data, and only to the extent required for their role.
  • Regular security audits and vulnerability assessments of the bajbaji platform.
  • Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
  • Automated fraud detection systems that monitor for unusual account activity in real time.

While bajbaji takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your bajbaji account and never share your login credentials with anyone. If you suspect your account has been compromised, contact bajbaji support immediately.

10 Children's Privacy

The bajbaji platform is strictly for adults aged 18 and over. bajbaji does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the bajbaji platform or provide any personal information to us.

If bajbaji becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the bajbaji platform, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

bajbaji may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how we use your personal data, bajbaji will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how bajbaji protects your privacy.

Continued use of the bajbaji platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with the changes, you may request account closure by contacting our support team.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how bajbaji handles your personal data, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.

Data Requests: To exercise any of your data rights — access, correction, deletion, or portability — email us at [email protected] with the subject line "Data Rights Request" and your registered account details. We will respond within 5 business days.

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